You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Import Service Entitlements

Received Response


Import and Export Service Entitlements Standard Coverage Rules

Content (required):

We want add SLA to our Categories in Service Request. This is working OK adding a rule in Subscription Managment -> Entitlements Managment -> Standard coverage -> Entitlement Rule. We use Severity and Category and works fine.

But we want export that rules and move from one enviroment to another. It is possible? We don't mind if we must edit a CSV file for the diferrence between the categories ID, for example, but we have near 1500 rules and the time dedicated to move it is very important.

Thanks in advance

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!