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'Could not find SOA instance.Updated Transaction Status to Required.' while synchronizing workflow — Cloud Customer Connect
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'Could not find SOA instance.Updated Transaction Status to Required.' while synchronizing workflow

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Summary:

Hi All,

As part of 23B, new feature is introduces where we can take action agains the stuck transaction. However, I am getting 'Could not find SOA instance.Updated Transaction Status to Required.' error while synchronizing the transaction workflow(in SYNC Mode) via ess job 'Synchronize Transaction Workflow Status'.

Could you please suggest how can i resolve this error in order to take the actions for selected transaction

T

hanks,

Palak Singh

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