Automate Move to HR based on Fast Formula (requires candidate submission of Request for Information)
Summary: The CSP Fast Formulas monitoring for submission of Request for Information do not work. Based on instructions: Trigger Automated Actions Based on Request for Information Status (oracle.com).
I have created SRs for this issue; Oracle directed me to Customer Connect.
Content: Rather than having recruiters use the Move to HR action for external candidates, we added a fast formula to the automatic Move to HR action (in the custom, post-offer phase) which should confirm a candidate has submitted the Request for Information, then move them to HR. However, we have tried several versions of the fast formula, and none of them work. Details are attached. Any advice would be appreciated as admins are having to manual checking the Request for Information status and Move to HR.