OCI: Some PDF Documents not Being Printed by CUPS and Remain in the Queue
in Linux
Applies to:
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64 – Oracle Linux 7 and later
Symptoms
Printers work correctly and are able to print PDF documents, but for a certain number of PDFs, the documents are not printed and remain in the print queue until jobs are deleted manually.
After enabling debug mode in CUPS, the following errors appear in the cups error log file /var/log/cups/error_log:
D [26/Apr/2023:07:31:19 +0200] [Job 1009025] Command Line Error: Wrong page range given: the first page (1) can not be after the last page (0). D [26/Apr/2023:08:07:19 +0200] [Job 1009263] Command Line Error: Wrong page range given: the first page (1) can not be after the last page (0).
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