Step Guide View Icon Not Available in OGL Widget

Summary:

Unable to see the Step icon when user clicks on the OGL Widget

Content (required):

I have created a Process Guide with Step Guides and Step Videos however, the end user is not able to see the Step Guide view icon (highlighted in green) when user opens up the OGL Widget (see screenshot below)

This is the sample of the OGL widget that the user can see:

Your inputs will be greatly appreciated. Thanks!

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):