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Albany font gets displayed in downloaded offer letter (PDF document)

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Summary:

Font gets converted to Albany MT for all non-English characters in downloaded offer letter PDF document even though offer letter RTF is configured using Times New Roman font. This is creating a bad user experience as offer letter font is not consistent across the letter.

Content (required):

How can we ensure font is consistent in PDF document for all content captured in the offer letter including non-English and special characters? Has anyone implemented offer letter in different language and able to address this font mismatch issue? As per Oracle documentation, only Albany MT font is supported in PDF document.

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