Can user receives an email when his SR is updated in Digital Customer Service?
Is there a possibility that user receives an email about updating his Service Request by Agent in Digital Customer Service? Or he must sign in and see the updated SRs? Is there a way to configure this?
Version (include the version you are using, if applicable):
We are using Digital Customer Service latest version in Visual Builder
Code Snippet (add any code snippets that support your topic, if applicable):