What's new in Customer Journeys?

Connect and learn more!
Nudges Not Working — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Nudges Not Working

Received Response


Hey all I have configured multiple Nudges for Journeys in multiple instances and no matter what, the notifications aren't getting sent out. I even did it on the criteria of an entire Journey Template not being complete (and in a testing instance there are a ton of those), and set notifications to myself in BPM, and still no notification is going through (yes I am scheduling the Process HCM Nudges each time too).

Can anyone on Oracle advise - is there something missing in documentation? Setup is pretty straightforward so not sure why they won't go out.

Would love to use this feature for my client. Thanks!

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!