Is there a way to have a field to capture Maintenance Org for ISR?
in Help Desk
Summary:
We are implementing Maintenance Cloud and using Help desk to capture Work Request information.
There is no Field on the Standard Form to capture Maintenance Org Information for User when entering a Internal Service request.
Is there a way to capture this Information?
Also is there a way to enable Product group. I have setup Product group but It is not appearing in the Drop Down List.
Content (required):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
0