Post 23B update Convert Pending Worker button greyed out

Summary: Hi,

HR managers have lost access to the edit and convert buttons in Production. Before 23B those buttons were active.

We use custom roles and on privilege part- "Edit pending worker" privilege is there.

On personalisation part - I can't figure out what needs to be looked at.

Content (required):

I have a super user access and a seeded HCM Specialist role- hence I can see all the buttons active on pending worker screen. whereas those same buttons are greyed out for end users. HR managers etc

Version (include the version you are using, if applicable): 23B

Code Snippet (add any code snippets that support your topic, if applicable):