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IDR Invoices - Requester Field Empty

in Payables, Payments & Cash Management 7 comments

Summary:

IDR Invoices - Requester Field Empty

Content (required):

A customer I support uses IDR.

They have rules defined in their FinApHoldApproval BPM Task, to route notifications to the Requester as shown here:

This is the problem / issue:

1. PDF of invoice emailed to "Image Email" value defined in the "Manage Intelligent Document Recognition Options" Task.

2. Invoice processed by IDR / Scanning system and Invoice Interface populated

3. Log in as system user and ran Import Payables Invoices for Invoice Scanning source (I had to use that user as the Default Business Unit profile is set against that user - if I run on my user the import fails).

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