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Handling payment for failed record in EFT payment due to inactive bank

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in Payroll and Global Payroll Interface (GPI) 9 comments

Summary:

Handling payment for failed record in EFT payment due to inactive bank

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Hi Team,

Greetings!

We have some of the employees in error in EFT payment process as they have inactive bank accounts associated with the personal payment method.

Though the error is valid and needs the employee to have active/valid bank account, what is the best practice to ensure the payment till the data issue is fixed?

Do we submit the Generate Check Payments and it will pick up that amount?

OR will that be handled with external payments for the missing funds ?

We have below-mentioned payroll process configuration group (PCG) value defined with value =N

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