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Notification Issue in Production — Cloud Customer Connect
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Notification Issue in Production

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Summary:

  1. Some users are intermittently experiencing loading screen issues when trying to send correspondences, such as rejecting a candidate. When they experience this loading screen, the message doesn't get sent to the recipient (but rejects the candidate) and the loading circle doesn't resolve, so they have to close the browser down. (In TST unable to reproduce the issue as working as expected).
  2. Few users reported that they are not receiving email notifications from Taleo when someone accepts their offer (Internal/External), candidates are also not receiving the email notifying them that an offer has been issued to them. (This issue was reproduced in the TST environment

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