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Notification to Assignee when user adds a message

in Help Desk 17 comments

Hi, has anyone been able to set up a Bell Icon notification that triggers when a user adds a message to a Request in Redwood HRHD? I have tried adding triggers to the HRHD>Message Object, in the same way that I've successfully done it for the HRHD object, but I'm having no success.



Thanks,

-Edward

Version (include the version you are using, if applicable):

23B

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