How to update actual fulfillment quantity in sales order by integration with OTM
Summary:
I have OM integrated with OTM and I am adding step in fulfillment process after shipment for customer acceptance
I created sales order with 10 qty and I shipped 10 from warehouse (ship confirm 10) now line status will be shipped
through OTM I integrated that customer only accepted 8
How to automatically update shipped quantity to 8 and backorder 2 to inventory
I did not want to create sales return with 2 as customer already accepted only 8 and he wants one invoice with 8
I was only able to do this with keeping shipment status as staged then in this case I was able to create backorder
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