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How to create overpayment and underpayment write-off in AR Lockbox

edited Jun 14, 2023 10:47PM in Receivables & Collections 1 comment

Hi All,

How to create overpayment and underpayment write-off in AR Lockbox regards

Configured: Application rule set, Approval limits, receivable activity, enabled auto apply

System behavior in the below cases

Receipt amount Trx# amount Applied amount Result

1100 1081 1081 21$ unapplied

1100 1081 1100 -21$ Balance due (Overapplication)

1050 1081 1050 21$ Balance due

What is the use case of over and under payments with examples in AR Receipt and to create exception write off.

Regards,

Gotham

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