Is it possible to add a service item on SO without associating a Shippable item SO line to it ?
Use-case pertains to a security service provider client. Client wants to provide a recurring security service (for example. 1 Year of Mobile patrolling service). They want to add the service item to Sales Order and later create a subscription contract (OM TO OSMC Integration). But there are no device/shippable SO line associated to the services.
In Order Management, is it possible to add a service item on SO without associating a Shippable item SO line (Covered line) to it ?
What should be the PIM attribute 'Sales product Type' set in order to achieve this ?