You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can appointments generate an email in case management?

Received Response
22
Views
1
Comments
in Help Desk 1 comment

Hi, does anyone know if it's possible to generate an email to an employee after creating an appointment in case management? Could this be stored against the Case?


The idea is that it could act as an invite to the appointment, rather than the Agent sending that via an email.


Thanks,

-Edward

Version (include the version you are using, if applicable):

23B

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!