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DocuSign tasks giving error

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in Journeys 13 comments

Summary:

Hi,

We getting the below error when the pending worker/employee is trying to access the docusign tasks.


You cant electronically sign the document due to an error in the configuration. (PER-1532397)

Content (required):

We have already referenced the below document and everything is correct from setup. Also, it was working fine earlier and suddenly stopped working.


Fusion Global HR: Getting Error "You cant electronically sign the document due to an error in the configuration. (PER-1532397)" For Electronic Signature Journey Task with Docusign Integration ( Doc ID 2943475.1 )

Version (include the version you are using, if applicable):

23B


Code Snippet (add any code snippets that support your topic, if applicable):

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