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How to configure notifications in hr helpdesk?

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Summary:

How to configure notifications in hr helpdesk?

Content (required):

Want to configure notifications in hr helpdesk?

  • When SR is opened, agent must be notified.
  • When SR is updated, employee must be notified.

Version (include the version you are using, if applicable):

22B

Code Snippet (add any code snippets that support your topic, if applicable):

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