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Phone number fields in Duplicates layout for Contact

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in Sales 7 comments

Summary:

Hi ,

I have a requirement to make phone number (Work , Home , Mobile ) to be available in possible duplicates layout that displays duplicate contact while creating a new one.

Since Phone is separate entity and only single field is available in layout , I have tried to use formula fields , but seems that doesn't work.

Pls advise.

TIA,

Lakshmi

Content (required):

As a User , I should be able to view all 3 phone fields during duplicate evaluation in possible duplicates screen for contact.

Version (include the version you are using, if applicable):

23B


Code Snippet (add any code snippets that support your topic, if applicable):

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