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Representatives displayed multiple times in Contact Us section

edited Jun 26, 2023 11:53AM in Journeys 1 comment


In an assigned Journey, we're seeing the same representative displayed more than once, for each AoR being involved in the Journey.

How can we have each Representative displayed only once?

Content (required):

Logged in as a Manager or an HR Specialist, in the Contact Us section at the bottom of the Journey's list of tasks, for each Representative involved in the Journey, we're seeing their name displayed more than once.

Are you facing the same issue?

Is it possible to have each Representative Name displayed just once?

Let us know, please.


Version (include the version you are using, if applicable):

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