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In Application Usage Insights how the percentage increase / decrease is calculated? — Cloud Customer Connect
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In Application Usage Insights how the percentage increase / decrease is calculated?

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Summary: . In the dashboard, for the second point of information 'How much has the count of contacts increased or decreased?' the outcome is '-129%'. Which we understand as reduction in the creation of Contact Records by that much percentage vis-à-vis immediate preceding 90 days. 


Content (required): In the dashboard, for the second point of information 'How much has the count of contacts increased or decreased?' the outcome is '-129%'. Which we understand as reduction in the creation of Contact Records by that much percentage vis-à-vis immediate preceding 90 days.  We would like to know how the percentage increase / decrease is calculated?

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