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Implications of Not Activating route and leaving activities in pending status. — Cloud Customer Connect
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Implications of Not Activating route and leaving activities in pending status.

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Hi Team,

Our technicians are not using the OFS Mobile App. So they will not be activating route or performing any activity actions in OFS. All these updates will have to be middleware driven.

So we need to understand what all would be the implications if we do not activate the route and leave the activities in pending status.

Thanks,

Anusree

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