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Notification when an Installed Base asset is created

Accepted answer
edited Jun 28, 2023 12:39PM in Subscription Management 2 comments


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Hi all,

Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automatically?

The scenario is like this: when a sales order for a customer asset flagged item is shipped, an IB asset will be created. Do we have a possibility / groovy script example to trigger notification when the IB asset is created in CX?



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