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Creating appointments through the CX Sales side panel in Outlook 365

in Sales 9 comments

Summary:

Outlook 365 side panel creation of appointment activity

Content (required):

When an appointment (activity) is created through the CX Sales side panel in Outlook 365, it automatically creates the appointment in the Outlook calendar of the user. Will the tagged contact in the appointment (activity) receive an email of the appointment/meeting?

Version (include the version you are using, if applicable):

23A (11.13.23.01.0)

Tagged:

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