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Notifications for inbound messages (two-way communication)
Summary:
In the May Maintenance pack for 23B the following feature has been released for SMS: https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/recruiting/releases/23B/23B-recruiting-wn.htm#F28248
This means that the Hiring Team is notified if there are any inbound messages.
We don't use the SMS feature but we do use the email two-way communication. How can the Hiring Team be notifiied of any incoming emails? Now they need to check the candidates records each time to see if there are any new e-mails..
Grateful for any guidance!
Best,
Rebecca Bot
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