Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Business Unit dropdown is Blank while creating HR Helpdesk Categories
Summary:
Business Unit dropdown is Blank while creating HR Helpdesk Categories
Content (required):
We are on 23b and classic HRHD, when trying to create Categories using the task 'Manage Service Request Categories for HR Help Desk' I am not getting the Business Unit in dropdown to choose from, also after 23b Nextgen page is coming up for Category creation. I have already enabled HZ_DEFAULT_BU_CRM and HZ_ENABLE_MULTIPLE_BU_CRM profile option. Has anyone faced the similar issue?Please have a look at screenshot attached.
Version (include the version you are using, if applicable):
23b
Code Snippet (add any code snippets that support your topic, if applicable):
0