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Business Unit dropdown is Blank while creating HR Helpdesk Categories

in Help Desk 13 comments

Summary:

Business Unit dropdown is Blank while creating HR Helpdesk Categories

Content (required):

We are on 23b and classic HRHD, when trying to create Categories using the task 'Manage Service Request Categories for HR Help Desk' I am not getting the Business Unit in dropdown to choose from, also after 23b Nextgen page is coming up for Category creation. I have already enabled HZ_DEFAULT_BU_CRM and HZ_ENABLE_MULTIPLE_BU_CRM profile option. Has anyone faced the similar issue?Please have a look at screenshot attached.

Version (include the version you are using, if applicable):

23b


Code Snippet (add any code snippets that support your topic, if applicable):

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