You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Territory based Lead Assignment is not working

Received Response
52
Views
1
Comments
in Sales 1 comment

Summary:

We have enabled Territory based assignment from profile options as per oracle documentation below:

After running the assignment manually from UI on leads, assignment runs successfully but territories are not assigned.

Content (required):

We have enabled Territory based assignment from profile options as per oracle documentation below:

Implementation Reference

https://docs.oracle.com/en/cloud/saas/sales/oasal/considerations-for-territory-based-lead-assignment.html#s20028718

Territory-based assignment relies on an association between attributes on the lead work object and attributes on the lead territory candidate object to match the candidates to the work object.


After running the assignment manually from UI on leads, assignment runs successfully but territories are not assigned.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!