Is it possible to create a Service Request Message of a custom type in status ORA_SVC_DRAFT?
Draft messages are supported only for the customer response type. (SVC-5295028)
we've created a custom Message Type ("MessageTypeCd": "RNF_RESPUESTA_CLIENTE_PSV"). When trying to create a new message draft of this type via web service we're receiving the following error.
"Draft messages are supported only for the customer response type. (SVC-5295028) "
Is there any configuration missing or is not possible to create drafts of custom message types?
Thank you in advance
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