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Unable to start Instance in Free Tier: Please contact customer support to reenable.

edited Jul 6, 2023 9:19AM in OCI - General 1 comment

Summary:

I wanted to start my instance, which should be eligible for free tier, but then I get the error message that is shown in the picure. Because I have the free tier I can't create a customer support chat and the Support AI also can't help me.

Content (required):

It says that I need to contact customer support to reenable the Instance

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):


It would be nice if someone can help (I need the files on the server tho. So suspending and creating a new server isn't a option when I loose my files)

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