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How delivery window values are calculated

Accepted answer

Summary: Can someone explain how the value for the delivery window is exactly calculated

Content (required):

  • Below an example, I have an activity where the delivery window value is 06:00 - 10:00.
  • location of technician is defined
  • Start - End (eta_end_time) value is 08:00 - 10:30
  • Service window value 08:00 - 12:30
  • Activity duration 2 hours 30 minutes
  • Traveling time is 2 hours 58 minutes
  • Delivery window value is 06:00 - 10:00
  • Delivery window Factor: 2
  • Delivery window granularity: 15
  • Delivery window minimum size: 60
  • Delivery window maximum size: 240
  • Delivery Window Start Limit: 300

Based on the above values, can someone explain to me how the delivery window value 06:00 - 10:00 is calculated?


Version (include the version you are using, if applicable): 23B

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