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Split in Process for Different Scenarios — Cloud Customer Connect
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Split in Process for Different Scenarios

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We currently have a tool for Guided Learning called "Walk Me". Walk Me allows for the guided walkthrough to be "split" for different situations. We are trying to test out OGL to see if it could be a replacement for Walk Me but I am not seeing any option for this functionality.

For example, in our walkthrough/process for creating a direct deposit account, we may have an employee that has a bank account and needs to go through Manage Payment Methods or we may have another person that needs to go through both. I am currently only seeing the ability to continue through the process one way for all. Is this correct or is there something that I am missing? Please let me know!

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