Timeout while using ESS to manage BI submission

Summary:

Our ESS job keeps failing with an odd error but if we manually submit the BI it succeeds

Content (required):

We have a long-running BI query which has been granted a temporary exemption by Oracle while we redesign the solution.

Our ESS job keeps failing with an odd error but if we manually submit the BI it succeeds. Is there something we need to modify in the ESS definition?

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Here is the error:

Waiting Time: 0.3 seconds

Data Fetch Time: 1.9 hours