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How do we change balance values if a payroll has already been run?
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Hello,
We're looking for advice on balances. The situation is:
- In April 2018 we ran a payroll for a population but did not go live, their balances were naturally zero/not initialised or imported as this is the start of the tax year (created by running the first period of the payroll)
- Since then, the April payroll has rolled back
- We would now like to go live in September 2018
- As the balances have been intiialised by running the first payroll period, we cannot load initial balances (cannot be run when you have run any payroll)
- Documentation states that adjustments should be used in exceptional circumstances
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