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OTBI Agent Sender Name Change — Cloud Customer Connect
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OTBI Agent Sender Name Change

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Hello Experts,

Need your help & suggestions for the below issue that we are facing recently.

We changed the OTBI Agent Sender Name by raising an SR to Oracle Support. It was working fine but we observed that it is getting reverted back to original name after the quarterly release, recently.

  • Have any one faced such issues? If yes how you overcome it?
  • Oracle MoS docs are NOT mentioning anything like it'll be overwritten after each quarterly release and need to change it again.

Can you please let me know how you handle it?

Appreciate your time & help.


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