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Reminder Notifications for Onboarding Tasks failing for candidates

edited Aug 15, 2018 8:52PM in Taleo Enterprise 3 comments

Summary

Reminder Notifications for Onboarding Tasks failing for candidates

Content

Is anybody running into issues with reminder notifications for tasks in Onboarding failing to go out when the task is assigned to the candidate?  We were testing having reminder notifications go to the candidate on a critical task in Onboarding if they do not complete the task on time. These reminders are failing to go out automatically during our test. However if we use the the option to "Send Immediate Reminder" in the onboarding process and select the message template created for this reminder, the reminder successfully goes out to the Task Assignee so we know it is not related

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