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OFS Location on laptop using Edge

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We are road-testing OFS. We have a field tech who has a route for today. When we log in as the user on an IPad, the application shows the crew location on the En route screen, and the Dispatcher can see his location on the Dispatch Console Map View. When we log in as him on the Panasonic Toughbook FZ-55, we get the message “Cannot identify your location” as shown below, and we cannot see the location on the Dispatch Console map view. We have Location Services set to “Allow” on the Toughbook. Is there something else we need to do to allow the Toughbook

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