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EDM Service Requests/EPBC Connection Issue

edited Aug 16, 2018 2:28PM in Enterprise Data Management 1 comment

Content

Hello,

Question here is two fold...

1)  What is the best way to submit an SR for EDM?  I can't find EDM or anything similar within the product dropdown of the first page of SR creation.

2) Any reason why an EPBCS connection would break overnight?  The login (username/password) credentials still work properly within EPBCS when logging in directly and nothing else (Location, Domain, etc.) was changed.  Any thoughts or places to check?

 

Thanks,

Kevin

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