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Merging Candidate Profiles

in Taleo Enterprise 2 comments

Summary:

I have an internal candidate that applied externally and now we can't merge her files.

Content (required):

I have an internal candidate that applied externally and now we can't merge her files. So, when trying to merge the candidate it gives me an error (the fields "certification" and otherCertificationName" are mutually exclusive. You cannot use both fields simultaneously. This candidate does not have any onboarding records or offers currently pending. In her profile, she has the exact certification name, organization, number, issued, and expiration date.

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