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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsive Self-Service Benefits Pages in 18B
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We announced the initial phase of the resigned Benefits self-service pages that are easy to use and are responsiveness on all devices in 18B. This initial phase enables participants to view the new self-service Benefits Landing Pad to review their Enrollment Summary, including the Program Plan Selection and Enrollment Details.
If your organization has already closed open enrollment and you do not expect your employees to self-report or do anything other than verifying enrollments in self-service benefits, then you can start to use the redesigned pages immediately. Participants can then use either mobile or desktop to view the new benefits landing pad and summary.
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