What's new in Customer Journeys?

Connect and learn more!
How can I hide the SR from agent that aren't in the queue where the SR is? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How can I hide the SR from agent that aren't in the queue where the SR is?

Received Response
31
Views
4
Comments

Summary:

Hello.

I need some agent to be in some specific queues and also not able to see the sr opened in the queue that are not in.

Is there any way or setup to segregate the visualization?

Redwood 23B

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!