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Open Time Reporting

in Responsys 3 comments

Hello!

We are looking to report on WHEN users open an email. Ex. If an email campaign is sent at noon, seeing that 20k people opened in the first hour, tapered off the next few hours, spiked back up after dinner time, etc.

Is this possible within Responsys?
If so, how does one going about pulling/visualizing this (ideally, we'd like this to be displayed as a line graph).

Think what's shown in the Campaign Monitor, but visual and shown for more than 24hrs.

Thanks!

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