You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Personalization Token for Supplementar Tables

Hi there,

I'm having some trouble on create an SMS campaign that has a personalization token of a supplementar table's column.

Basically we have two tables: Our CONTACT_LIST, which CUSTOMER_ID_ is the PK and links to the column NUMBER_ACCOUNT of TRANSACTION_SUP table, which have another PK for each transaction that's NUMBER_TRANSACTION. The Extraction Keys are both NUMBER_ACCOUNT and NUMBER_TRANSACTION.

In our campaign we need to message the customers with their FIRST_NAME on CONTACT_LIST and with the VALUE_WITHDRAW of TRANSACTION_SUP.

I set the personalization token on Message Desinger and set on Data Source CUSTOMER_ID_ and NUMBER_ACCOUNT as lookup key, but the campaign show up an error message:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!