You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Responsys: Soft Bounces (Undertemined) - increase on 05/01/18

Any other Responsys users see a sudden spike in Unknown/Undetermined Soft Bounces starting on May 1st (2018)?

Looking at Deliverability Reports in ID+, but all I can get is graphs & stats of the bounces (h & s), but I can't export a list of those soft bouncers so that I can dive into them deeper. All I can gather is that I'm seeing a large spike in Unknown/Undetermined 4.x.x bounces starting on May 1st and that their domains fall under the "OTHER" ISP.   Created a filter export to run hygiene on bounces in the last 15 days, but the filter builder doesn't let me choose soft bounces over hard bounces - they're all just lumped together

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!