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Responsys: Soft Bounces (Undertemined) - increase on 05/01/18

Received Response

Any other Responsys users see a sudden spike in Unknown/Undetermined Soft Bounces starting on May 1st (2018)?

Looking at Deliverability Reports in ID+, but all I can get is graphs & stats of the bounces (h & s), but I can't export a list of those soft bouncers so that I can dive into them deeper. All I can gather is that I'm seeing a large spike in Unknown/Undetermined 4.x.x bounces starting on May 1st and that their domains fall under the "OTHER" ISP.   Created a filter export to run hygiene on bounces in the last 15 days, but the filter builder doesn't let me choose soft bounces over hard bounces - they're all just lumped together

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