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"Failed - IO Error" when Customizing Disbursement Payment File Formats — Cloud Customer Connect
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"Failed - IO Error" when Customizing Disbursement Payment File Formats

Accepted answer
edited Sep 11, 2019 5:18AM in Oracle Analytics 2 comments


Can't Customize Disbursement Payment File Formats


I am trying to set up a new Payment Format called "MT9" which is specifically used by New Zealand Banks. According to Oracle Documentation (, it is recommended to Customize the seeded reports instead of manually uploading a Layout. However, when I click "Customize" on the report /Shared Folders/Financials/Payments/Disbursement Payment File Formats, I get the message "Failed - IO Error".

Also, when try to go into the report and manually upload an RTF layout, i get an error:


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