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Campaign failing to send to customer - Reason: too_many_loops

in Responsys 4 comments

Hi

We have a data source that contains urls to email templates that we then pull in to a Responsys campaign via an include.

We have found that, when sending our campaign, we have intermittent failures, with the reason given of too_many_loops for the data column that contains our urls.

Anyone able to shed some light on what too many loops means and what the cause would be?

Thanks

Simon

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