Entry event for a program that should send mobile push notifications??
I'm struggling to figure out a solution to creating a program that combines a series of emails and push notifications.
The messaging sequence should go like this:
- Once customer takes action "A" (either on the website or in the app), Responsys should enter them into my program and immediately send the confirmation email.
- After the confirmation email is sent, their record(s) should move to a timer that holds them at that stage until the upcoming Friday.
- On that Friday, the program needs to initiate a mobile app push notification to their device(s).
- The customer's record(s) should then move to the next stage in the program, which is another timer that will hold them until the next Friday.
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