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Responsys 20C Update Overview

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An overview of the Responsys 20C Update (August 2020)

Features covered:

  • Easier dynamic content rule editing experience (email and mobile apps)
  • Orchestrate web push campaigns in Program
  • SMS full-service Usage dashboard
  • CX Apps Director functional role
  • Advanced Intelligence Package
  • Intelligence Feature Management page
  • Integration into Infinity
  • Industry data models enhanced with CrowdTwist loyalty attributes
  • REST API enhancements 
  • Easier personalization experience in message designer (email, SMS, mobile apps, and web push)

Video: https://videohub.oracle.com/media/Responsys+20C+Update+Overview/0_tigkxsx0


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